The short version: Ludo Stark is playable without creating an account. We collect the minimum needed to run matches, keep leaderboards honest, and fix crashes. We do not sell your personal information, and we do not use your data to build advertising profiles about you.
1. Who we are
This Privacy Policy explains how Ludo Stark ("Ludo Stark", "we", "us", or "our") collects, uses, shares, and protects information when you use the Ludo Stark mobile application, our website, and any related services (together, the "Service").
By using the Service, you agree to the practices described in this policy. If you do not agree with this policy, please do not use the Service.
2. Information we collect
2.1 Information you give us
- Display name and avatar. The nickname and profile image you choose so other players can identify you in a match.
- Optional account details. If you choose to create an account or sign in with a third-party provider to sync progress across devices, we receive an account identifier and, where you permit it, an email address.
- Support correspondence. If you contact us, we keep your message and contact details so we can reply and track the issue.
2.2 Information collected automatically
- Device and technical data. Device model, operating system version, language, region, screen size, and a randomly generated app installation identifier.
- Gameplay data. Match results, dice rolls, moves, ranking points, achievements, and in-game currency balances, so we can run matches, maintain leaderboards, and detect cheating.
- Diagnostics. Crash reports, error logs, frame-rate and latency measurements, and basic usage events such as screens opened or matches started.
- Network data. Your IP address, which our servers necessarily process to deliver gameplay traffic and to apply anti-abuse and rate-limiting protections.
2.3 Information we do not collect
We do not collect your precise location, contacts, photos, microphone or camera input, health data, or financial account numbers. Any in-app purchases are processed entirely by Apple or Google; we receive a confirmation that a purchase occurred but never see your card or bank details.
3. How we use information
| Purpose | What this means in practice |
|---|---|
| Operating the game | Matching you with opponents, synchronising the board state between players, and saving your progress. |
| Fair play and safety | Detecting cheating, collusion, automated play, and abusive behaviour; enforcing our terms. |
| Reliability | Diagnosing crashes, reducing latency, and understanding which features are used so we can improve them. |
| Support | Responding to your questions, restoring lost progress, and investigating reported problems. |
| Legal compliance | Meeting our obligations under applicable law and responding to valid legal requests. |
We do not use your personal information to build advertising profiles, and we do not sell or share your personal information for cross-context behavioural advertising as those terms are defined under the California Consumer Privacy Act.
4. Legal bases for processing
If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR:
- Performance of a contract — to provide the game you have asked to play.
- Legitimate interests — to keep the Service secure, prevent cheating and abuse, and improve reliability, balanced against your rights.
- Consent — for any optional analytics or communications, where consent is required. You can withdraw consent at any time in the app's settings.
- Legal obligation — where we must process information to comply with the law.
5. Sharing and disclosure
We do not sell your personal information. We share information only in these situations:
- With other players. Your display name, avatar, and match results are visible to the people you play with and may appear on public leaderboards.
- With service providers. Vendors who host our servers, deliver crash reporting, or provide customer support tooling, acting on our instructions and bound by contract.
- For legal reasons. Where we reasonably believe disclosure is required by law, or is necessary to protect the rights, safety, or property of our players, the public, or us.
- In a business transfer. If Ludo Stark is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction. We will notify you before your information becomes subject to a materially different policy.
6. Third-party services
The Service relies on a small number of third-party providers. Each has its own privacy policy governing how it handles data:
- Hosting and content delivery — for running game servers and serving this website.
- Crash and performance reporting — for diagnosing errors and stability problems.
- App distribution and in-app purchases — the Apple App Store and Google Play, which handle all payment processing.
We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies.
7. Data retention
We keep information only as long as we need it for the purposes described above. In general: gameplay and account data is retained while your account is active and for up to twelve months afterwards; diagnostic logs are retained for up to ninety days; support correspondence is retained for up to twenty-four months. We may retain certain records for longer where required by law or to resolve a dispute.
8. Security
We use industry-standard safeguards including encryption in transit (TLS), encryption at rest for stored data, access controls limiting employee access to what each role requires, and routine review of our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take these obligations seriously and will notify you and any relevant regulator of a qualifying breach as required by law.
9. Children's privacy
Ludo Stark is not directed to children under 13 (or the equivalent minimum age in your jurisdiction, such as 16 in parts of the EEA), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us at the address below and we will delete it promptly. Parents and guardians who wish to review or remove a child's information can reach us the same way.
10. Your rights and choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you and receive a copy of it.
- Correct information that is inaccurate or incomplete.
- Delete your information, subject to legal exceptions.
- Object to or restrict certain processing, including processing based on legitimate interests.
- Port your information to another service in a machine-readable format.
- Withdraw consent at any time, where processing is based on consent.
- Lodge a complaint with your local data protection authority.
You can delete your account and associated data directly in the app under Settings, or by emailing us. We will not discriminate against you for exercising any of these rights. We respond to verified requests within thirty days, or sooner where the law requires.
You can also limit tracking at the device level using your operating system's privacy controls, such as iOS App Tracking Transparency or resetting your Android advertising identifier.
11. International data transfers
We operate globally, and your information may be processed in countries other than the one you live in, including the United States. Where we transfer personal information out of the EEA or the UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses together with additional technical and organisational measures.
12. Changes to this policy
We may update this policy as the Service evolves or the law changes. When we do, we will revise the "Last updated" date at the top of this page, and for material changes we will give notice in the app before the change takes effect. Continued use of the Service after an update means you accept the revised policy.
13. Contact us
If you have questions about this policy or want to exercise any of the rights described above, get in touch: